Yes, We love custom orders. We can customize all our products, just reach out and let us know your idea. We can make design for you based on your ideas, we can recreate your design or add any personalized touch to the product.

Please send us email with any customization or use Contact us Form. If you like any of our existing design you can use ETSY shop to complete your order.

Upon request, we provide proofs. If requested, proofs are sent via Etsy Messenger within 2 business days. Lack of response within 24 hours leads to order processing. Colors may vary due to monitor settings, and wood pieces are unique with natural markings. We’re here to assist, so don’t hesitate to reach out.

Our signs are processed and ready to shp within 7 business days. More customization and design correction could delayed process. Pleas allow 3-10 business days for shipping. Local pick up in Calgary is possible.

Yes, we do offer a wholesale option. We have special pricing and bulk order option available for wholesale customers. Please reach out to us for more information.

Once your order is complete, you will receive a confirmation message along with a tracking number. Shipping generally takes 2-8 business days. It can take up to 15 business days for international packages depending on customs.
Please note we cannot be held accountable for shipping delays and lost or stolen packages. For local orders in Calgary and surrounding pick up is available.

We are located in Calgary, AB. If you live in Calgary and surroundings too and would like to pick up your order from our Calgary location, the local pickup option is available, just email us.

Due to the nature of our business, all sales are final. Orders cannot be cancelled once placed. We begin production right away in order to meet our processing timeline. Please be sure to double check that your names/words, fonts, colors, shipping information is correct prior to submitting your order.

In the event you receive a damaged sign or a sign that was made in error, please inform us within 48 hours of delivery. Please send us a photo of the sign and a photo of the packaging along with a description and we will be happy to make a replacement for you.

In the event you receive a damaged sign or a sign that was made in error, please inform us within 48 hours of delivery. Please send us a photo of the sign and a photo of the packaging along with a description and we will be happy to make a replacement for you.

These signs are both lightweight and fragile. It is not possible to make them thicker, as doing so would increase their weight and risk
detachment, causing them to fall and break upon hitting the ground. When handling these signs, we kindly request that you exercise extra caution. Avoid bending, folding, or dropping them.

Please take a picture of the package before unwrapping it and a picture of the damaged item in the package. We DO NOT address any complaints regarding damages unless we have a picture of the damaged item in the package and a picture of the packaging.

By purchasing any item sold by Woot Design the buyer expressly warrants that he/she is in compliance with all applicable laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyer’s responsibility to comply with all Federal, State/Province and Local laws governing the sale of any items listed, illustrated or sold. The buyer expressly agrees to indemnify and hold harmless Woot Design for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State/Province and Local laws or regulations. Buyer further warrants that he/she is 18 years of age or older.

Please note Woot Design cannot be held accountable for any injuries, which may result from use of products made and sold by Woot Design.

While we make every effort to accurately photograph our colors and fonts, please note that variations in color may occur due to different monitor settings. Additionally, it’s important to understand that each piece of wood is unique and may naturally contain knots and other markings. Feel free to reach out to us for any assistance you may need. We’ll be glad to help.